Privacy Policy
Last updated: May 27, 2025
1. Introduction
GigaInfluence ("we," "our," or "us") operates the GigaInfluence platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Personal Information
When you create an account, we collect your name, email address, and password. If you're a creator, we also collect your social media account information (username, profile URL, follower count) when you connect your accounts through OAuth.
Social Media Data
When creators connect their TikTok, Instagram, or YouTube accounts, we access public profile information and video view counts through official platform APIs. We use this data solely to verify view counts for campaign performance tracking and creator payouts.
Payment Information
We collect payment information (credit card details, bank account information) through our payment processor, Stripe. We do not store full credit card numbers on our servers.
Usage Data
We automatically collect information about how you interact with our Service, including pages visited, features used, and time spent on the platform.
3. How We Use Your Information
- To provide and maintain our Service
- To verify creator account ownership and view counts
- To process payments and creator payouts
- To match creators with relevant brand campaigns
- To communicate with you about your account and campaigns
- To improve our Service and develop new features
- To detect and prevent fraud or abuse
4. Data Sharing
We do not sell your personal information. We may share data with:
- Brands (for creators): Your public profile information and video performance metrics are shared with brands whose campaigns you participate in.
- Payment processors: Stripe processes all payments and payouts.
- Service providers: We use hosting, analytics, and communication tools that may process your data on our behalf.
- Legal requirements: We may disclose information if required by law or to protect our rights.
5. Social Media Platform APIs
Our Service integrates with TikTok, Instagram (Meta), and YouTube (Google) APIs. When you connect your account:
- We only request the minimum permissions needed to verify your identity and track view counts
- We do not post content on your behalf without explicit permission
- We do not access your private messages or non-public content
- You can disconnect your accounts at any time from your dashboard
Our use of data from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us at privacy@gigainfluence.com.
7. Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and regular security audits. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
9. Children's Privacy
Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@gigainfluence.com